Data Collection Data
If you register on our website, we store your chosen username, email address, and any additional personal information you add to your user profile. You can view, edit, or delete your personal information at any time (except changing your username). Website administrators can also access and modify this information.
To receive product support, you need one or more purchase codes on our website. These purchase codes will be stored along with support expiration dates and your user data. This is required for us to provide downloads, product support, and other customer services.
If you’ve registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party support ticketing system. Only the data you explicitly provide is sent, and you are asked for consent each time you create a new support ticket.
When you leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to help detect spam.
Contact Form Information
submitted through the contact form on our site is sent to our company email. These submissions are only kept for customer service purposes and are never used for marketing or shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you want to opt out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
Use of Personal Data We use your personal information in the following ways:
- Verification/identification of the user during website usage.
- Providing technical assistance.
- Sending updates to our users with important information about news/changes.
- Checking account activity to prevent fraudulent transactions and ensure customer data security.
- Customizing the website to enhance your personalized and engaging experience.
- Ensuring overall performance and smooth administrative functions.
Third-Party Data Access
We do not share your data with third parties in a manner that reveals any of your personal information, such as email or name.
- Data Retention Metadata from your support ticket or comments is retained until you request its removal. We use this data to recognize you and automatically approve your comments instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can view, edit, or delete that personal information at any time (except for changing your username). Website administrators can also access and edit that information.
We use the SSL/HTTPS protocol across our site to encrypt user communications with the servers, preventing the unauthorized capture or hijacking of personally identifiable information by third parties. In the event of a data breach, system administrators will take immediate steps to ensure system integrity, notify affected users, and attempt to reset passwords as necessary.
Your Data Rights General Rights: If you have a registered account on this website or have left comments, you can request an exported file containing the personal data we retain, including any additional data you have provided to us.
You can also request the erasure of any personal data we have stored. However, this does not include any data required for administrative, legal, or security purposes. Erasing such vital data may affect your ability to use our services.
GDPR Rights: We are committed to complying with the European General Data Protection Regulation (GDPR). Residents of the European Union are welcome to use our Service. For more details, please see here: EU GDPR Information Portal.
Embedded Content Pages
Below is a list of the services we use:
Cookies are primarily used to improve your browsing experience. However, if you prefer, you can disable cookies on this site. We recommend consulting your browser’s help section for guidance.
Jestomatic may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Jestomatic, and you release us from any liability for the conduct of these third-party websites. All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.
Release of Your Data for Legal Purposes
At times it may become necessary or desirable for Jestomatic, for legal purposes, to release your information in response to a request from a government agency or a private litigant.
You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.
In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.
You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.
Information We Collect
We may collect the following personal information from you:
- Name: We may collect your name to personalize your experience.
- Email Address: Your email address helps us communicate with you and send you updates.
Automatically Collected Information
We may automatically collect certain information about your device, usage patterns, and browsing behavior. This information may include:
- IP Address: We may log your IP address for security and analytical purposes.
- Device Information: Information about your device, such as its type and operating system, may be collected for technical support and optimization.
How We Use Your Information
We use your personal information for the following purposes:
- Account Management: To manage your Jestomatic account and provide you with our services.
- Communication: To send you updates, newsletters, and important information about Jestomatic.
- Improvement: To analyze user behavior and feedback, improving our services and user experience.
- Compliance: To comply with Turkish legal requirements regarding internet technologies and data protection.
Sharing Your Information
We may share your personal information with trusted third parties for specific purposes such as:
- Service Providers: We may share your information with service providers who help us with website operation, maintenance, and support.
- Legal Compliance: To comply with Turkish legal obligations, we may disclose your information to law enforcement agencies and regulatory authorities.
Under Turkish law, you have certain rights regarding your personal information, including the right to:
- Access your personal data.
- Correct inaccuracies in your data.
- Withdraw your consent for data processing.
- Request the deletion of your data under certain circumstances.
- Object to the processing of your data.
We are committed to protecting your information and employ appropriate security measures to safeguard your data from unauthorized access or disclosure.